" What's Included? - Vividly Simple

Business Phones

What’s Included?

Fully featured cloud phone system
Unlimited UK Geographic and mobile calls
Hosted VOIP with monthly rolling contract
What’s included?
Our business phone system provides a fully configured cloud phone service, with all call routing and enhanced features enabled for you to use as required.
  • Unlimited calls to UK geographic numbers and mobiles
  • Fully configurable Auto Attendant – for example Press 1 for sales, 2 for accounts…
  • Voicemail – including email notification with voice message attached
  • Ring Groups – try multiple people in a team at the same time
  • Announcements – Play announcements to callers and vary the content to reflect the time of day
  • FSA & PCI Compliant Call recording – Automatically saved for 60 days (longer if required for an additional charge)
  • Time of day routing – vary the response to an inbound call based on the time/date or day of the week including bank holidays and public holidays
  • Music or Message on hold – upload to the system so when you place a customer on hold, they hear your custom music or message
  • Fax to email, email to fax – send and receive faxes by email, without the cost of expensive consumables
  • UK based telephone and email support, business days (England & Wales) 08:30 – 17:30
  • UK based telephone and email support
  • Encryption for additional security
  • Remote system monitoring and security updates
What’s not included:
  • Cost of handsets and softphones
  • Contact Centre functionality (available on request)
  • Skype for Business integration (available on request)
  • Internet connectivity
  • Calls to premium rate, non-geographic or international numbers

Why not give us a try?

Our one month rolling contracts with no minimum term mean we don’t demand a long-term relationship – you’ll stay with us because you want to, not because you have to.

How we do it

More Information

For further information on what’s included and to find out what it costs click on the links below.

Find out more